Shipping costs and delivery conditions

We ship our products worldwide and send all packages with DHL. Shipping costs vary depending on the destination. Below you will find an overview of our shipping costs and delivery conditions:

1. Shipping costs within Germany

  • Shipping costs: €4.99
    Free shipping on orders over €50

2. Shipping costs for international deliveries

Zone 1

  • Countries: Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic, Liechtenstein, Switzerland, United Kingdom
  • Shipping costs: €19.90

Zone 2

  • Countries: Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City
  • Shipping costs: €29.90

Zone 3

  • Countries: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine, Belarus
  • Shipping costs: €49.90

Zone 4

  • Countries: Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russia, Syria, Tunisia, Turkey
  • Shipping costs: €49.90

Zone 5

  • Countries: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Vietnam
  • Shipping costs: €59.90

Zone 6

  • Countries: Rest of the world
  • Shipping costs: €59.90

3. Shipping conditions

  • We ship our packages with DHL. As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • All stated delivery times apply from the time of receipt of payment.
  • Should there be any delays, we will inform you immediately.

4. Customs duties and taxes on international deliveries

For deliveries outside the EU, additional customs duties, taxes, and fees may apply, which you as the customer are responsible for paying. These costs vary depending on the country and order value and will be communicated to you by the relevant customs authorities.


5. Returns

You, as the customer, are responsible for return shipping costs in the event of a cancellation. The return address is:

HiBali Jewelry and Accessories Shop
Wölberstieg 1
20457 Hamburg
Germany